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Our Privacy Policy

 
Effective Date: 12/2021

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At Noble Star Health, we are committed to protecting the privacy and confidentiality of our clients, families, and business partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with federal and state privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

We may collect the following types of information:

a. From Clients & Families:

• Personal identification information (e.g., name, address, phone number)

• Health and medical history

• Insurance and billing details

• Emergency contact information

b. From Business Partners (e.g., RNs, contractors):

• Contact and licensing information

• Background check and credential data

• Taxpayer Identification Number (TIN)

• Work history and availability

2. How We Use the Information

We use your information to:

• Deliver in-home nursing care and coordinate care plans

• Verify licensure, credentials, and suitability for employment/contract work

• Process billing and payments

• Communicate important updates regarding care or assignments

• Comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

• With authorized care providers as part of care coordination

• With insurance companies or billing processors

• With government agencies or legal authorities as required by law

• With background check or credentialing services (business partners only)

All disclosures are made in compliance with HIPAA and applicable privacy laws.

4. Data Security

Noble Star Health uses secure systems and administrative safeguards to protect personal health information and sensitive business data. Access to data is limited to authorized personnel.

5. Your Rights

Clients have the right to:

• Access and request corrections to their medical records

• Request restrictions on certain uses or disclosures

• File a complaint if they believe their privacy rights have been violated

Business partners may request access to or correction of their personal or contract-related information.

6. Retention and Disposal

We retain personal and business information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, information is securely deleted or destroyed.

7. Policy Updates

We may update this Privacy Policy periodically. All changes will be posted with an updated effective date. Continued use of our services after updates indicates your acceptance of the revised policy.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Noble Star Health, LLC

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